Returns & Exchanges
At MoonBrew, we want you to be completely enchanted by your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your celestial style isn't a perfect fit, our easy return process ensures a seamless transition to your next favorite piece.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Attach the Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing